From resolving technical issues to helping you navigate the platform and answering any questions, your coinpass dedicated support team is here to help make sure you have a smooth and hassle-free experience.
Connect with a support representative in real time. You can also click on the chat icon located in the bottom right corner of your screen on any page to start a chat.
Your dedicated coinpass support team is here to help. Get in touch via a support request.
If you've forgotten your password or need to reset it for any reason, visit your coinpass login page and click on the "Forgot Password" link. Follow the instructions provided to reset your password securely.
To verify your account on coinpass, you'll need to complete the identity verification process. This typically involves providing documentation such as a government-issued ID, proof of address, and possibly additional verification steps depending on your account status. Coinpass endeavours to complete verification steps as soon as possible.
If you encounter any technical issues while using the coinpass platform, get support via our help centre, or reach out to your dedicated support team via live chat or by submitting a support request.
Provide as much detail as possible about the issue you're experiencing, including any error messages or screenshots, to help us resolve the problem quickly.
You can change the email address associated with your coinpass account by logging in and navigating to your account settings. From there, you should see an option to update your email address. Follow the prompts to make the change securely.
As coinpass is a London-based UK-focused crypto exchange platform, support is available primarily in English. However, our platform is designed to be user-friendly and accessible to users from various linguistic backgrounds. If you require assistance in a language other than English, please reach out to our support team, and we will do our best to accommodate your needs.